Cross Dock
One platform. Container to customer.
Crossdocking eliminates warehousing by routing inbound containers directly to outbound carriers — sorted, labelled and loaded in one fluid operation.
No warehouse, no delay
Containers are received, sorted by destination, and dispatched in a single cross-dock cycle — cutting dwell time from days to hours.
Designed for retail giants
Built around Amazon, Walmart, and major retailer EDI standards, compliance rules, and real-time reporting expectations.
Multi-DC, multi-carrier ready
Sort to 50+ distribution centers simultaneously. Support any carrier mix — automated manifest and BOL generation for every outbound trip.
Container received
EDI data auto-parsed · master order created
Sort & repalletize
Packages grouped by DC · weight checked
Scan, label & dispatch
Handheld scan · Zebra print · carrier assigned
Amazon / retailer notified
Status pushed automatically at every milestone
Eight steps from container to confirmed delivery
Every step is automated, tracked and reported — no manual handoffs, no status chasing.
Retailer sends shipment data
Amazon, Walmart or your customer sends container details via EDI. ShipmentX ingests and validates the file automatically — no manual import.
Master order created per container
Every container generates one master order. Each package becomes a line item — fully traceable from arrival to final delivery.
Retailer confirmed automatically
The retailer receives an immediate electronic acknowledgement that the container has been received and is being processed.
Smart sort by destination
The system determines the right pallet for every package — grouped by destination DC, carrier and weight limit. Clear instructions guide your team.
Scan & print in seconds
Warehouse staff scan with a Honeywell RF scanner or smartphone camera. Labels print instantly to Zebra dock printers. Three scan modes handle any barcode condition.
Trip & carrier assigned
Outbound trips are created automatically and matched to the right carrier. BOL and manifest generated with one click. Driver and vehicle details captured.
Truck departs to DC
Pallets are scanned onto the truck via the mobile app. Departure is logged instantly, triggering the in-transit status update to the retailer.
Delivery confirmed, retailer updated
POD captured digitally on the mobile app. Delivery confirmation pushed to the retailer automatically. Full audit trail archived.
Everything your cross-dock team needs
Purpose-built for 3PL cross-dock operations — not adapted from a generic WMS.
EDI & retailer integration
Receive and parse EDI 856 ASN files from Amazon, Walmart and others. Automatic order creation, validation and retailer acknowledgement — zero manual entry.
Container order management
One master order per container. Every package is a line item — fully searchable by container number, PO reference, ASIN or destination. Live status at every level.
Intelligent sort & repalletize
The system works out the right pallet for every package. Sort rules enforce DC routing, weight caps and cargo type — auto-overflow to new pallets when limits are hit.
Mobile scan & Zebra printing
Staff scan with any Honeywell RF scanner, device camera, or manual entry. Labels print instantly to Zebra dock printers. Queue service handles retries and failures automatically.
Trip & carrier management
Create outbound trips, assign pallets and allocate carriers in a single screen. BOL and manifest generated automatically. Multi-carrier support with no integration limit.
Real-time retailer status updates
Six status milestones pushed automatically to Amazon, Walmart or any retailer — container received, sorted, loaded, in transit, delivered. No manual portal updates required.
Purpose-fit for 3PLs serving major retailers
Cross Dock is configured to the specific EDI formats, routing rules and compliance requirements of each retail partner.
Amazon 3PL partners
Full EDI 856 ASN support, automated status push at every milestone, and vendor performance score protection.
- EDI 856 / SFTP integration out of the box
- 6 status milestones auto-reported
- Container-to-line-item order hierarchy
- Fulfillment center routing logic built in
Walmart & retail 3PLs
Supports Walmart’s supplier EDI standards and routing guide requirements across multiple distribution centers.
- Retail-standard EDI transaction sets
- Multi-DC routing and pallet rules
- Compliance-ready BOL generation
- Chargeback prevention workflows
Multi-client 3PLs
Run multiple retail customers from a single platform. Each client has isolated data, routing rules and reporting — all managed centrally.
- Client-isolated operations & data
- Configurable sort rules per client
- Unified operations dashboard
- Scalable as you add retail customers
Problems caught before they become delays
Cross Dock detects, classifies and alerts your team to every exception — with a clear resolution path for each one.
Flagged at scan. Carrier claim workflow triggered. Retailer notified automatically with shortage ASN.
Scale reading vs. EDI declared weight checked automatically. Pallet held and team alerted for recount.
Reprint triggered instantly from the order record. Manual barcode entry as fallback. Print failure retried automatically.
Duplicate detected on ingest. Order held automatically. Confirmation required before processing to prevent double-shipment.
Unrecognized DC routing code flagged immediately. Order held, routing table updated, reprocessed — no re-entry required.
Pallets kept staged. Alternative carrier assigned from the same screen without re-manifesting. SLA impact minimized.
The numbers speak for themselves
3PLs running ShipmentX Cross Dock see immediate, measurable improvements across every key cross-docking metric.
